DRP Compliance Specialist

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VIVE Collision is Growing and We Want to Invest in You!

We are disrupting collision repair through People, Process and Passion.

DRP Compliance Specialist

VIVE Collision
Remote (Resident of CT, MA, ME, NH, NJ, NY, PA, RI or VT)
$75,000 - $85,000 Annually
full-time

VIVE Collision offers infinite growth potential.

Don’t wait, apply today to join our elite team.

Do you always go the extra mile? Are you reliable? Are you looking for a collision repair company that values you? We believe that your success is our success. This is your opportunity to turbocharge your career!

We support our team with the latest tools and technology to ensure success. State-of-the-art collision repair equipment and tools, certifications, and training.

What’s in it for you?

  • Day one Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)
  • $50,000 employer-paid life insurance policy
  • 401K plan with an employer match
  • Employee Assistance Program, includes confidential assistance in the following areas:
    • Counseling from relationships to stress and substance abuse
    • Work/Life benefits including personal, financial, and legal issues
    • Self-Help benefits
    • Peak performance coaching
    • Lifestyle saving benefits for wellness, shopping, travel
    • Personal development and training
  • Health savings account to assist with medical bills
  • Paid time off to promote work-life balance – 8 paid holidays including Black Friday and your BIRTHDAY!
  • Growth opportunities within our company
  • Paid training including industry certifications, I-CAR & OEM

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.  The company reserves the right to adjust offers within the range at its discretion.

As a DRP Compliance Specialist, you will play a critical role in evaluating and optimizing DRP performance across several major carrier accounts. This home-based role requires 30–60% travel depending on business needs and is ideal for a candidate who is analytical, organized, collaborative, and confident working with both internal team members and external partners.

You will monitor DRP metrics, identify key opportunity areas, and provide operational teams with insights that lead to sustainable improvements in performance, partner satisfaction, and referral volume.

Job Responsibilities

  • Analyze DRP metrics and performance indicators across multiple carrier programs to identify trends, gaps, and opportunities.
  • Prepare and deliver standardized audit reports to leadership, highlighting actionable insights and coaching recommendations.
  • Conduct collision estimate audits with a strong understanding of repair operations, blueprinting standards, and insurer guidelines.
  • Review estimates written in CCC and/or Mitchell platforms to identify missed operations, compliance issues, and areas impacting DRP scorecards.
  • Collaborate with Operations to support the implementation of sustainable improvements that drive efficiency and strengthen DRP relationships.
  • Build strong rapport with internal stakeholders and external carrier partners, serving as a trusted advisor and subject matter expert.
  • Present detailed breakdowns of key performance drivers, using data to guide discussions and reinforce accountability.
  • Enhance partner satisfaction and contribute to increased referral volume.
  • Maintain strong organizational skills for scheduling, documentation, and follow-through.

Skills and Qualifications

  • Must reside in CT, MA, ME, NH, NJ, NY, PA, RI, or VT.
  • Strong written and verbal communication skills.
  • Highly organized, detail-oriented, and self-motivated.
  • High-level understanding of DRP metrics, performance standards, and program requirements.
  • Collision estimating and/or estimate auditing experience required, including proficiency with CCC and/or Mitchell platforms.
  • Strong knowledge of collision repair processes and insurer guidelines.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
  • Ability to analyze data and present findings confidently and clearly to various audiences.
  • Ability to travel 30–60% of the time based on business needs.