Auto Body Estimator

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VIVE Collision is Growing and We Want to Invest in You!

We are disrupting collision repair through People, Process and Passion.

Auto Body Estimator

Evolve
New Castle, DE
$75,000 - $125,000 Annually
full-time

VIVE Collision offers infinite growth potential.

Don’t wait, apply today to join our elite team.

Do you always go the extra mile? Are you reliable? Are you looking for a collision repair company that values you? We believe that your success is our success. This is your opportunity to turbocharge your career!

We support our team with the latest tools and technology to ensure success. State-of-the-art collision repair equipment and tools, certifications, and training.

What’s in it for you?

  • Day one Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)
  • $50,000 employer-paid life insurance policy
  • 401K plan with an employer match
  • Employee Assistance Program, includes confidential assistance in the following areas:
    • Counseling from relationships to stress and substance abuse
    • Work/Life benefits including personal, financial, and legal issues
    • Self-Help benefits
    • Peak performance coaching
    • Lifestyle saving benefits for wellness, shopping, travel
    • Personal development and training
  • Health savings account to assist with medical bills
  • Paid time off to promote work-life balance – 8 paid holidays including Black Friday and your BIRTHDAY!
  • Growth opportunities within our company
  • Paid training including industry certifications, I-CAR & OEM

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.  The company reserves the right to adjust offers within the range at its discretion.

As a Collision Estimator, you’ll manage the repair experience from the initial vehicle inspection through final delivery. You’ll create accurate repair plans, keep customers informed, work closely with insurance partners, and collaborate with the production team to help ensure safe, high-quality and timely repairs.

Job Requirements

  • Greet customers and perform comprehensive vehicle inspections to assess collision damage.
  • Prepare complete and accurate repair estimates and blueprints using approved estimating systems.
  • Develop detailed repair plans following complete vehicle teardown.
  • Explain the repair process, estimated timelines, and repair expectations to customers.
  • Open and maintain repair orders in compliance with company, DRP, and regulatory requirements, including BAR compliance where applicable.
  • Verify all required authorizations and documentation are obtained before repairs begin.
  • Conduct vehicle check-in with customers at the time of drop-off.
  • Coordinate with technicians and production staff to ensure repair plans are properly communicated and executed.
  • Follow current OEM repair procedures and manufacturer guidelines throughout the repair process.
  • Communicate repair status updates to customers, insurance partners, and internal team members.
  • Identify and process supplements as additional damage is discovered.
  • Manage total loss documentation and administrative processes when applicable.
  • Prepare all final paperwork, including repair orders, invoices, DRP documentation, and customer delivery packets.
  • Perform final quality control inspections, including road testing when required, prior to vehicle delivery.
  • Review completed repairs with customers during vehicle delivery and address any questions or concerns.
  • Maintain strong working relationships with insurance carriers, customers, and internal team members.
  • When applicable, drive vehicles for damage assessments, road testing, or other job-related purposes to support accurate estimates, verify repairs, and ensure vehicle safety and quality.
  • Perform other duties as assigned to support shop operations and deliver an exceptional customer experience.

Skills and Qualifications

  • Must be at least 18 years of age.
  • A valid driver’s license and satisfactory motor vehicle record (MVR) are required.
  • Minimum of three (3) years of automotive collision repair or estimating experience.
  • Strong knowledge of collision repair procedures, estimating, and blueprinting.
  • Proficiency in customer service and sales-oriented communication.
  • Experience with CCC ONE estimating software preferred.
  • I-CAR certification or training preferred.
  • State appraisal license if required by state.
  • Working knowledge of OEM repair procedures and insurance carrier requirements.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem-solving, and time management abilities.
  • Ability to read and interpret repair procedures, work orders, and technical documentation.
  • Ability to multitask and thrive in a fast-paced, production-driven environment.