You can bring your car directly to our shop or send us clear photos of the damage online with our free estimate tool to get started. We will inspect the visible damage and give you a detailed breakdown of the necessary repairs and costs. If we find hidden damage once work begins, we will contact you and your insurance company right away.

No, you have the legal right to choose any auto body shop you trust to repair your vehicle. Insurance companies often suggest specific shops, but they cannot force you to use them. We work directly with all major insurance providers to handle the claims process smoothly.

OEM (Original Equipment Manufacturer) parts are made directly by your car’s manufacturer, while aftermarket parts are made by third-party companies. OEM parts match the original specs exactly, but aftermarket options can be more budget-friendly. We can discuss which option works best for your situation and insurance policy.

You pay your deductible directly to the repair shop when you pick up your completed vehicle. Your insurance company pays the rest of the repair bill directly to us. If you are not sure how much your deductible is, your insurance representative can confirm it for you.

Yes, Keene Auto Body uses computerized paint-matching technology to match your factory color perfectly. We blend the new paint into the surrounding panels, so the repair is completely seamless. Sun exposure and natural aging are also factored in, so the whole car looks consistent.